Total 1-year warranty
1.LCD no warranty. That means if you receive a phone which has an LCD problem, it is ok to return to us in time. But after you sell it to your customer, the warranty is not acceptable.
2. Supporting replacement within 7 days(upon receipt of the parcel).
3. Free repair within 8-365 days(upon receipt of the parcel). But expensive parts replacement will be charging accordingly.
4. Artificial damages, as well as some problems incurred by abuses, are out of free warranty.
5. Any other problems caused by auto-upgrade or disassemble without our permission will be lost free-warranty.
6. If the phone needs to be returned for replacement or repair, please remove the LCD password, remove the ID, otherwise we will refuse to receive and repair.
7. The After-sales issues must require packaging in white foam plastic bags.
If there are scratches on the surface of the mobile phone when it is shipped back to us, the customer should pay 15-20% of the fee according to the situation（The appearance is not covered by the warranty.）
8. Motherboard: After receiving the goods, the motherboard will not be guaranteed if it is severely dropped after use (repair fees will be charged)
Light falls are not covered by the warranty.
9. Facial recognition: For mobile phones with facial recognition models above iPhone x, check within seven days after receiving the mobile phone. Once facial recognition is used, any problems that occur again are not covered by the warranty (repair fees will be charged).
10. There is a Tear is invalid sticker inside the phone, which cannot be torn or opened.
If torn or disassembled (repair fee will be charged).